What is so wrong with being personal, anyway?

I hear nothing, not even a sound on the streets of New York. Just the beat of my own heart. I have mail - from you.

"The odd thing about this form of communication is that you’re more likely to talk about nothing than something. But I just want to say that all this nothing has meant more to me than so many somethings."

— You’ve Got Mail
"Sometimes I wonder about my life. I lead a small life - well, valuable, but small - and sometimes I wonder, do I do it because I like it, or because I haven’t been brave? So much of what I see reminds me of something I read in a book, when shouldn’t it be the other way around?"

— You’ve Got Mail
"The whole purpose of places like Starbucks is for people with no decision-making ability whatsoever to make six decisions just to buy one cup of coffee. Short, tall, light, dark, caf, decaf, low-fat, non-fat, etc. So people who don’t know what the hell they’re doing or who on earth they are can, for only $2.95, get not just a cup of coffee but an absolutely defining sense of self: Tall. Decaf. Cappuccino."

— You’ve Got Mail
HW